When your company decides to invest in a state-of-the-art business management software solution, one of the biggest factors to consider is what company to choose as your vendor. Vendors do much of the heavy lifting during the deployment of a system, so finding a partner you can trust and rely on is crucial to the success of an implementation. 

In a paper presented before the World Congress on Engineering, Päivi Iskanius divides ERP deployment risks into the following categories: issues with the ERP supplier, the system itself or the customer company. 

"The most potential risk related to the ERP supplier, is simple to choose the wrong supplier, which doesn't understand the company's special demands, or are not interested enough to committed to the ERP project of small customer," writes Iskanius. "Also, the high potential risk is that the ERP supplier chosen ends the development and/or support of the system."

Enterprises need to select a supplier that will commit to the long-term success of the chosen solution. This process also requires a provider who can get a 360 degree understanding of how the business works, what its operational pain points are and how an ERP solution can best support growth and efficiency. Choosing a supplier who can't meet these requirements can lead to wasted time and lost investments down the road, so the selection process is pivotal to success. Committing too quickly to a company without your best interests in mind can be disastrous and lead to well-documented deployment failures. 

At Accent Software, our mission is to optimize operations for our partners so they can achieve long-range growth objectives. Using an ERP platform like the Microsoft Dynamics NAV system, our partner companies reduce waste and improve efficiency.