The role of service providers in ERP deployment

Tech professionals work hard and often have a never-ending stream of tasks to accomplish that fall on their plates. While their roles are often designed for jacks-of-all-trades, the introduction of a new enterprise resource planning (ERP) platform can be too time-consuming to add to their responsibilities. Your IT point person may not have the familiarity or expertise with a platform like the Microsoft Dynamics NAV to troubleshoot and maintain it on an ongoing basis. More importantly, they have other critical functions to perform within your business that require their attention. 

This is why the support of a third-party service provider is critical to ERP success. Companies that take a do-it-yourself approach to ERP management may fall behind the rapidly evolving industry. It may be challenging for them to prioritize ERP in addition to other areas of IT systems management. ERP systems are deployed to save companies time, money and spare them from suffering from inefficiency. Over time, those savings defray the cost of implementation so that resource allocation becomes more efficient than ever. 

This process is collaborative. While leaders at the ERP system's company don't need to be front-to-back experts on their platform, working with a service provider to establish needs and problem areas is the best way to guarantee a successful deployment. ERP providers should be prepared to learn your business model inside and out to recognize and anticipate areas for improvement throughout the process. They help guide decision makers through deployment and beyond. 

At Accent Software, our experts have deep experience selecting, deploying and maintaining business management software for clients across industries like manufacturing. Contact us today to learn more about how the Microsoft Dynamics NAV can optimize efficiency in your business.