Hello and welcome to another Accent Software video blog.

Training is an essential component of the enterprise resource planning implementation process. However, a significant number of adopters develop and deploy instructional programs that do not properly prepare employees for E-R-P-centric workflows, leading to process inefficiencies, internal resistance and, in some cases, user attrition. Why do E-R-P training programs sometimes fail?

Prioritization is a common cause. Implementation teams can overestimate system usability or fail to grasp the scope of the workflow changes that accompany E-R-P adoption. Consequently, training is treated as an after-thought. Timing is another driving factor of E-R-P training failure. Instead of doling out assistance and resources during the implementation process, businesses may attempt to offer instruction following go-live, laying the groundwork for dysfunction.

Potential E-R-P adopters should consider these common missteps and work to create robust, timely training that sets users up for success.

Thanks for watching!