The role of service providers in ERP deployment

Tech professionals work hard and often have a never-ending stream of tasks to accomplish that fall on their plates. While their roles are often designed for jacks-of-all-trades, the introduction of a new enterprise resource planning (ERP) platform can be too time-consuming to add to their responsibilities. Your IT point person may not have the familiarity or expertise with a platform like the Microsoft Dynamics NAV to troubleshoot and maintain it on an ongoing basis. More importantly, they have other critical functions to perform within your business that require their attention. 

This is why the support of a third-party service provider is critical to ERP success. Companies that take a do-it-yourself approach to ERP management may fall behind the rapidly evolving industry. It may be challenging for them to prioritize ERP in addition to other areas of IT systems management. ERP systems are deployed to save companies time, money and spare them from suffering from inefficiency. Over time, those savings defray the cost of implementation so that resource allocation becomes more efficient than ever. 

This process is collaborative. While leaders at the ERP system's company don't need to be front-to-back experts on their platform, working with a service provider to establish needs and problem areas is the best way to guarantee a successful deployment. ERP providers should be prepared to learn your business model inside and out to recognize and anticipate areas for improvement throughout the process. They help guide decision makers through deployment and beyond. 

At Accent Software, our experts have deep experience selecting, deploying and maintaining business management software for clients across industries like manufacturing. Contact us today to learn more about how the Microsoft Dynamics NAV can optimize efficiency in your business. 

Legacy systems: Trick or treat?

October is here, and with it comes Halloween. The truth is, many legacy applications at your business may go "bump" in the night. A reliance on outdated business management software can slow down your company's ability to meet goals, grow its volume and handle internal tasks like payroll with ease. 

Trick: Duplicates. 

One drawback of legacy applications is their propensity to create duplicated data and content. For example, a simple document may live as a paper form, a digital spreadsheet and a print-out of that spreadsheet in a binder. This makes it hard to tell where the most reliable information about inventory and other important items are housed. You may have a ghoulishly hard time tracking down the data or confirmation you need at any given time. 

Trick: Decentralization. 

With legacy systems, your company may operate its various wings totally independent of one another. This makes collaboration and communication between departments and point persons challenging to oversee. Businesses in this spooky situation need a way to unify structures within their company so that everyone is always on the same page. Fault lines in your organization can be bridged with a central nervous system that manages, stores and updates professionals about what's happening. This keeps the entire operation on track. 

Treat: ERP systems. 

An enterprise resource planning platform can eliminate miscommunications and hard-to-navigate separations between areas of your company. With a solution like the Microsoft Dynamics NAV, your company can improve its management of inventory, human resources and a number of other critical business procedures. Contact Accent Software today to learn more about how our specialists can get an ERP platform up and running at your company to improve operations. 

Managing in-progress tasks through ERP deployment

Deploying an enterprise resource planning (ERP) platform is far from a one-and-done proposition. While selection and installation are critical parts of the integration process, the long-term management of your ERP solution marks the difference between a platform that succeeds or fails. 

"Compared to last year, a higher percentage of organizations are relying on consultants to guide them through the post-implementation phases of their project," explains Panorama Consulting's 2015 ERP report. "Post-implementation activities often involve project recovery work as well as the verification and validation of vendor contracts and overall project deliverables."

In the early phases of implementation, migration and recovery are critical. This means transferring any outstanding tasks or projects over to your new business management software solution. Projects that are already in-process at the time of deployment are some of the most vulnerable to falling through the cracks if appropriate attention isn't given. Those that are started and completed before deployment fall squarely in the "legacy" framework. Projects that begin after deployment can be completed from start-to-finish using new systems. 

However, when tasks and ongoing matters fall somewhere in between, they require greater care and consideration. From an internal perspective, this can include tasks like payroll that never stop as long as your business is operating.

A qualified third-party service provider can help ensure continuity in these matters as you and your team become familiarized with the ERP platform. At Accent Software, our ERP specialists have extensive experience supporting the deployment of new management software in a variety of enterprises. Contact us today to learn more about how your operations can be optimized by an ERP system built to fit your company's present and future needs. 

3 areas of focus for ERP deployment success

Choosing the right business management software solution comes with its share of considerations and potential pitfalls. 

"Enterprise resource planning systems (ERPs) provide small and medium-sized business owners with the processes and data required to optimize their operations, but choosing the solution that is best tailored to your industry's requirements can mean the difference between substantial gains and crippled investments," writes Chris Barry in Tech Cocktail. 

Here are three leading factors Barry and other experts identify as critical to successful ERP deployment:

Clearly defined requirements. Enterprise decision makers may recognize their need for better business management software. However, an audit of current inefficiencies can help a third-party service provider deploy a system that meets both present and future needs. When these requirements are defined loosely, an ERP platform may not directly address the concerns and shortfalls of operating as usual. 

Cultural and senior management buy-in. One of the biggest hurdles ERP proponents must clear is convincing the organization that a new system is necessary. Some may see the cost and disruptive nature of ERP as a negative. However, disruption to current operating methods may be exactly what your company needs to improve its systems and operations. Building consensus can be challenging but it's critical to have broad support from senior staff, as well as employees on the ground who will be using the new software. 

Adequate budgeting and realistic expectations. Like any business management system, an ERP platform often requires some trial and error to get exactly right. Selecting a service provider that will keep you informed about cost and expectations is paramount to the successful deployment of a new solution. 

These steps can be achieved with the guidance of experienced ERP specialists. At Accent, our team of experts has the knowledge and experience to match your business with a software system that optimizes performance. 

Majority of companies investing more in HR systems

Human resources (HR) can be expensive to manage, and studies show that companies are continuously funneling more money into their HR departments. From increasing personnel to investing in sophisticated HR systems, this can be a costly area of your business that requires great thought and deliberation to get right. 

According to Talent Management, a majority of companies have increased their HR spending in the last year alone. This upward trend reflects the growing needs and pressures to execute hiring, payroll and other human resources tasks effectively. As these areas become increasingly modernized, tech plays a more critical role in ensuring that your workforce is managed and rewarded as efficiently as possible. 

One of the benefits of an enterprise resource planning (ERP) platform is the flexible modules for HR tasks that can be integrated within your business' central nervous system. This provides a centralized way to oversee tasks like payroll, hiring and benefits disbursement at the touch of a button. Companies that are reliant on old paper systems may get bogged down in the inefficiency and minutiae of performing tasks by hand, completing forms and keeping track of documents. Even online legacy systems can be clunky and difficult to bring into the next phases of HR innovation and development, particularly where compliance and reporting are concerned. 

Solutions like the Microsoft Dynamics NAV, which we're experienced deploying at Accent give decision makers a new and convenient way to manage HR, and to improve communication between departments about HR-related business matters. Contact us today to learn more about how an ERP platform can take your business management strategies to the next level, simplifying procedures and improving processes like reporting. 

Advancements in ERP widen gulf between success and failure

When assessing the deployment of business management software, analysts deal in absolutes such as "success" and "failure." While some might call those labels a bit too extreme, research by the Panorama consulting group found that the dichotomy between successful and unsuccessful implementations of enterprise resource planning (ERP) software will become even more pronounced with time. This means that as technology accelerates, ERP deployment stands to be a resounding success or a spectacular failure for enterprises. 

This creates a high-stakes environment wherein the selection of a qualified ERP deployment partner is critical. Too much is on the line for businesses to settle for partners with weak success rates or an unwillingness to learn their business models. Considering the monetary and operations investment companies make in ERP systems, it's only worth doing if done well. 

"ERP failures will not go away anytime soon," explains a 2015 prediction report by Panorama. "On the other hand, there are still plenty of success stories out there. The difference between the two extremes will continue to become more apparent. The successful ones will do all the right things – effective project management, business process reengineering and organizational change management, for example – while the failures will continue to ignore or underinvest in those areas."

If your company is on the precipice of a big business management software overhaul, it's important to collaborate with experts who know ERP and can learn about your present and future business needs. This creates a solution that's tailored to your company and will be flexible to dynamic changes over time. Contact Accent Software to learn more about how our experienced team of specialists can help take internal business processes at your company to the next level. 

The top 10 benefits companies gain from ERP deployment

Companies in need of a new business management software solution often turn to enterprise resource planning (ERP) platforms to address their diverse internal needs. From human resources to inventory management and scheduling, an ERP system can help support efficiency and reliability in many different enterprise types, including manufacturing firms. According to a study by Panorama Consulting, here are the 10 most common benefits company decision-makers attribute to their ERP platform:

  1. Availability of information. When long lines, red tape and bureaucratic silos are keeping your information organized, it can be hard to access, find and confirm the documents or data points you need to do your job. From old paper systems to creaky offline spreadsheets, your internal intelligence might be a scattered mess that's tough to navigate. ERP Systems centralize the process so that the right information can be found easily and immediately. 
  2. Increased interaction and integration. One of the reasons why information may not be available is a lack of integration across departments and projects. ERP systems unify your company's various wings like a central nervous system that keeps everyone compatible, all the time. 
  3. Improved data reliability. With better data entry and analysis tools, the quality of respondents' business information improve as well. 
  4. Improved productivity and efficiency. When the human resources currently dedicated to administrative tasks are minimized, your workers can focus their attention on more important projects and strategic functions. 
  5. Better informed decision-making. As a result of these first four points, professionals have the right information to make the best decisions for the short and long-term goals of the enterprise. Working from incomplete or faulty information can lead to errors in judgment, while ERP systems eliminate those constraints on your executive power. 
  6. Less duplication of effort. The inefficiency of legacy systems creates a "Whose line is it, anyway?" situation where multiple employees may complete the same task, due to poor delegation of responsibilities. With an ERP system, the whole company can be privy to work that is in progress. This reduces confusion and keeps your employees in their respective lanes. 
  7. Controls for compliance. Observing standards set by partner organizations, government agencies and other bodies can be challenging without a standardized process for remaining compliant. ERP platforms provide an efficient and reliable way to honor standards and regulations, as well as an easy-to-follow record of all your enterprise activities. 
  8. Improved lead time and inventory levels. For manufacturing companies, this item is one of the most helpful. When your inventory is the most valuable aspect of your business, measuring it accurately and overseeing partner relationships is critical to success. When lead time is reduced, your customers will be more satisfied, inspiring repeat business, larger orders and more. 
  9. Reduced IT maintenance costs. Companies that rely on legacy business management systems may get hammered by the cost of upgrading, fixing and troubleshooting fault lines in their current method. ERP platforms like the Microsoft Dynamics NAV provide an easily serviceable system that your solution provider knows inside and out. 
  10. Improved supplier interaction. Dealing with customers isn't the only business relationship you need to stay on top of: Your suppliers also need fast and accurate communication about ongoing items of business. ERP platforms make managing those partnerships easier than ever.

At Accent Software, our team of experts prides itself on tailoring ERP solutions to your specific business needs, both present and future. Contact us today to learn more about the advantage of working with an ERP solutions provider. 

Does your enterprise have a road map for the future?

A critical role of enterprise resource planning (ERP) software is to accelerate long-range goals within a company. In many cases, none of those goals are achievable unless internal systems and processes can be completed in a more seamless, timely manner. Before integrating an ERP platform into business operations, decision makers need to brainstorm about the objectives they have for the next several years. Whether it's rapid expansion into new markets or simply reducing overhead costs, these goals represent a road map to the future that requires careful planning and thought to stick to. 

Looking at ERP as a means of reaching those targets can help company leaders achieve vertical buy-in. This means that employees and managers at every level of a company appreciate and support the benefits of making a new business management software solution work. When buy-in is weak, some holdouts may stick to legacy applications when there's no advantage to using them. In this case, an ERP platform can actually create more work and inconvenience than the legacy systems did in the first place. 

Not all ERP deployments are successful. In fact, some have been catastrophic failures that cost businesses time, money and other resources. That's why it's important to select an ERP provider who understands your business model and future goals. This sets the tone for a successful implementation strategy. 

At Accent Software, we have a long record of successful deployments that have made our partners operate efficiently. Contact us today to schedule a consultation, and to learn more about systems like the Microsoft Dynamics NAV that are flexible to your business's needs and provide a better nervous system for your company. 

ERP solutions address delegation issues in enterprises

In many businesses, inefficiency stems from a failure to delegate certain key tasks. Whether responsibilities are being hoarded at the top or tasks simply fall between departmental cracks, some leaders resist delegation.

"Weak bosses believe that delegating makes them less important," writes Geoffrey James of Inc. Magazine. "They therefore cling to their authority, relinquish it with great reluctance, and then micromanage the results, hoping (secretly) that the employees will conclude that the boss is essential."

Strong bosses, the piece concludes, recognize that delegation is a way to prioritize things. With limited time and space to get everything done, the sooner tasks are assigned, the closer they are to being completed.

Within a single department, certain tasks might not be adequately assigned to specific positions. However, what about broader inefficiency across the organization? Are there human resources tasks that fall to your finance team, or vice versa? Failing to unify the company around agreed-upon delegations can lead to employees dropping the ball.

One of the best ways to unify the various areas of a company is with better enterprise resource planning (ERP). An ERP solution can centralize the critical processes within a company, from staffing to inventory management and payroll. This way, everyone can get on the same page about how assignments are delegated. It's important to choose an ERP provider that can familiarize itself enough with your business plan to anticipate future needs, like expansions to a standard platform to help the enterprise run smoothly.

Contact Accent Software today to learn more about the benefit of upgrading your business management software into a single unified solution, like the Microsoft Dynamics NAV platform.

Senior leadership buy-in can reduce ERP deployment friction

Enterprise resource planning (ERP) platforms unify companies. They form a central nervous system that allows businesses to operate efficiently, connect various areas of the enterprise and providing new tools for management. Because the goal of an ERP platform is to unify, companies need to begin the process in solidarity to achieve that goal. This means that employees across departments and vertical leadership structures should come together to commit to making a deployment successful. 

"Companies that tend to struggle the most [with ERP] are the ones that lack upper management level involvement," says Daniele Fresca director of marketing for IQMS, in CIO Magazine. "Resources at the lower level tend to not be educated and engaged with the implementation project without senior level involvement."

When companies lack adequate buy-in from senior leadership, one or two engaged leaders might struggle to turn the organization in favor of the ERP solution. Imagine trying to steer a vast sailboat while only being able to control one of the sails. 

One of the ways to avoid this problem is by carefully presenting the benefits and expectations of an ERP system to leadership. When they have the best and most comprehensive information at their disposal, misunderstanding and resistance may be less likely. Fresca emphasizes that while leadership don't need a complex technical understanding of the ERP solution, it helps when they have a thumbnail sketch of how it will improve the enterprise. 

At Accent Software, our team of experts has deep experience helping companies embrace business management software solutions that achieve a variety of goals, from inventory management to human resources and accounting. Contact us today to learn more about how an ERP solution like the Microsoft Dynamics NAV can help optimize efficiency in your company and poise it for growth.