Creating a winning ERP training plan
Your business has made the decision to implement a sophisticated new enterprise resource planning system. Now comes the training. In order to make sure that employees get the most out of this robust tool, it's important to develop a comprehensive training program. The following tips will help you to create a plan that will bring everyone up to speed, and ensure that users will be able to enjoy the full benefits of your new manufacturing software.
Involve the whole company
Your business management software will affect every part of your enterprise, so why limit the training to just a few people? Obviously some employees will be using it more than others, and some will be using different modules. However, everyone should have a baseline understanding of the software, its best practices and its procedures. After all, ERP software connects every department, so every department should be able to use it.
Get leadership on board
Since you're involving the whole company, you're going to want to make sure management is on board. Training may cause some temporary disruptions, so managers deserve to know if their teams are going to be training on this new system. Involving management will also help them to nominate change agents, individuals who help to transition their teams and promote the strengths of the new system.
Collect feedback
Your training program may not work for everyone, or some portions may be more helpful than others. Are you using real-life examples? Is there anything else you could be going over that your users are facing? Provide a method for constructive criticism, so your can make sure that your training is as helpful as possible.
"Everyone should have a baseline understanding of the software."
Keep it going
You can't just train once and forget it. ERP software is so adaptive that new functionalities are always rolling out, and its important for users to stay on top of the updates. Maintaining a rolling schedule of training programs helps to bring new hires up to speed, while keeping veteran users up to date on any changes.
Be adaptable
Not everyone learns the same way. Some learners are more visual, others need to try things themselves in order to fully understand them. When it comes to office training, scheduling time for everyone can be a challenge. Bringing remote employees in can be complicated as well. While ERP training is critical, you don't want to disrupt peoples' schedules too much if they're busy with other tasks and responsibilities.
Online learning can be a great solution because it allows employees to learn from any location, on their own schedule. By using digital training materials that only require an internet connection to access, employees can brush up on system fundamentals wherever they are, whenever it works for them. Hands-on training is recommended, but for those employees in unusual situation, or those who would like to freshen up on what they've already learned, online learning can be a great benefit. The important thing is that you're adapting materials to different learning styles.
The Accent Software team can help train your users on Microsoft Dynamics NAV, a powerful ERP solution that's built for manufacturing enterprises. The Accent team can also help with implementation and ongoing service. Contact Accent Software today to learn more.