For sound ERP deployment, manage expectations

Managing expectations is one of the biggest hurdles decision makers face as they explore new technology. In the case of enterprise resource planning platforms, experts say that unreasonable expectations can lead to deployment issues. 

"These unrealistic expectations result in unrealistic budgets and resource allocations, causing corners being cut when it becomes clear that there are inadequate resources to get the job done," explains Eric Kimberling of Panorama Consulting Solutions. "When executive and project teams are under the gun to finish the project anywhere close to original projections, you can be sure that post-implementation business results are one of the first things to get thrown by the wayside."

This is why it's critical for enterprises to receive considerable support from their ERP service provider before, during and especially after implementation. When distractions and a lack of expertise combine in the post-deployment phase, errors and misuse can lead to inefficiency. The belief that problems will be solved overnight is one issue Kimberling addresses as a barrier to quality deployment. Patience and constant communication are required to ensure that the new system is effective. 

ERP systems are designed to boost efficiency, so it's particularly disappointing and wasteful when companies find themselves facing a new set of challenges after implementation. The best way to bridge the transition is with the support of specialists who are trained to troubleshoot and address issues as they arise on the front end. Otherwise, companies stand to lose their investment in time and cost-saving structures that ultimately save neither. 

At Accent Software, we're experienced in deploying and managing ERP solutions for a variety of enterprises. Contact us today to begin the process that will make your company leaner and more responsive to internal and external needs.