Reviewing the success of an ERP deployment

Once a company has implemented an enterprise resource planning (ERP) system, one of the next steps is determining return on investment (ROI). According to a report by Pulp & Paper Magazine called "Executive Study Assesses Current State of ERP in Paper Industry," depending on the scale of their enterprise, most decision makers expect seven to nine figures worth of savings from a new EDI system. 

The 120 participants were executives at medium- and large-sized enterprises in the paper industry. One of the most popular ways to determine deployment success was to perform an internal and external review of operations after implementation. 

"To assess whether the expected financial benefits of ERP have been achieved, almost 60% of the respondents indicate they will use some formal method, such as formal audit, performance management method, user survey, or customer survey," found the study, indicating that these methods were subjective. "Many respondents will use more than one method to assess whether or not ERP has delivered the expected set of benefits."

These inquests might not deliver an exact dollar amount for ROI, but they give decision makers a view into how effectively an ERP system has improved operations for employees and partners alike. Feedback from these areas is critical to identifying problem spots and addressing them quickly, without disruption to business operations. 

At Accent Software, we've navigated countless clients through the process of deploying a new ERP platform, including Microsoft business software, to boost productivity and improve communications. Contact us today to learn more about the benefit of better resource planning at your enterprise.