These days, it can be difficult to differentiate between manufacturing ERP software vendors, as most offer seemingly comparable features and service plans. As a result of the numerous options, many organizations spend little time actually evaluating prospective software providers before making a decision. Unfortunately, this approach normally produces less-than-ideal results, CIO reported.

"Many of my best clients are 'sold' by the [vendor's] marketing team; however once the implementation is complete they are surprised by system functionality restrictions, lack of capabilities and the impact on existing internal best practices," technology consultant Shawn Casemore told the magazine.

To avoid a similar situation, you must look past the bells and whistles that vendors often showcase during demos and dig deeper. As you field proposals, keep in mind these essential ERP evaluation strategies:

Understand your own needs
Before you speak with any vendors, meet with the executive and information technology teams to establish high-level goals and single out the specific system components that might help you meet them, CIO advised. This way, you can go into each demo with a clear picture of the solution you're searching for and reduce your chances of succumbing to slick software salesmen who will try to entice your with extras you don't want or need.

Pinpoint ERP vendors with industry knowledge
Ultimately, your objective is to adopt impactful manufacturing ERP software that will allow you to address pain points unique to your industry. To accomplish this aim you must identify vendors with sector-specific offerings, according to Panorama Consulting Solutions.

While reviewing possible solutions, look for specific system features tailored to your field and speak with vendor representatives and implementation personnel to gauge their knowledge. You need partners who not only understand your goals but also grasp the industry-related challenges that might slow the product development and roll out processes.

Get references
Most legitimate manufacturing ERP software vendors provide references. Of course, many companies either don't do anything with these contacts or ask them innocuous questions about pricing or other incidental matters. Be sure to contact the references your vendors give out. Additionally, don't lob softballs during these chats – ask some hard-hitting questions.

Dig into the implementation process and ask these customers to cite any issues. Talk about service as well. Does the vendor offer strong support or do they leave clients to their own devices? You must know these things before establishing a partnership that could potentially transform your business.