ERP adoption cannot be taken for granted. It’s important to empower users, so that they understand what’s in for them. Here are four strategies to consider.

First, define the need for change and describe how the ERP will benefit everyone. Also discuss what might happen if the project fails, to show the stakes involved.

Second, enlist SMEs from across the company, and give those expert users the power to make decisions and direct teams.

Third, train teams from the beginning of the project, instead of waiting until the end. Ensure they can all influence the ERP’s design and feel like they have ownership of it.

Finally, build a user community that will continuously discuss issues and share ideas on how to improve the ERP over time.